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Hi Angela!

Thanks so much for your work in getting our guest service flooring project done.  It looks awesome!!  The staff have had nothing but good things to say about the product.  So, I appreciate all you did!  And please thank your installer - you can hardly see the seams!
Heidi Sedlacek
Recreation Supervisor
New Brighton Parks & Recreation

Just FYI - everything is turning out beautiful.  My cabinets went in last week and they are gorgeous and look awesome with the paint color you advised me to use and the new floor.  Thank you so much for your help.
Kathy Palmer

Hi Erica - we're all moved into our new house now and I just wanted to send you a final note of thanks for your help in picking out all of our important selections. I'm not a design guy by any stretch of the imagination, but even I know that all the colors and materials that you advised us on look great and compliment each other very well. We love the look of our new home! Feel free to use us as a reference in the future if you need to. Hope all is well with you and your family.
Thanks again,
Joe Eckerle
Account Manager

Thanks Erica, I appreciate the flexibility.  Happy to send pictures once it is done.  And thank you again for all your time, input and expertise.  You are fantastic at your job!
Barb Veath

Catie - Thanks for always following up with us.  CAP Carpet & Flooring has outstanding customer service!  Beginning with the selection process through installation and beyond, you have impressed us with your professionalism.

We especially appreciated how concerned you were that we were happy with how everything looked after the job was complete. Our flooring looks great and we would recommend CAP Carpet & Flooring to anyone.
Nathan Steere | Sales and Purchasing Director | JL Schwieters Construction, Inc.

I stopped in to see the showroom for the first time and was overwhelmed with your huge selection until Erica took my hand and help me narrow down the choices. Her knowledge of the brands, grades, and the location of all the inventory was unbelievable - Erica, I was truly impressed with your customer service and I thought I should let the owner know.  Be sure to pass this message along to him - he should know what a great job you do for him.
Shelly Elmore | Associate Publisher |

Thank you so much for your time and help in picking everything out for our house! You made it fun and easy for us.
 Aaron, Amy, Emily, and Olivia



We are writing to compliment the team that installed our new carpeting this past Monday. They arrived on time and immediately went to work tearing out the old carpet and padding and installing the new. We thought they were very professional and did a great job. They took good care of our belongings and we’d be happy to recommend them to anyone. Thanks for hiring such capable and friendly guys.



I am writing to express my appreciation for the excellent service by your staff during and following a tile installation project in my condo. The initial work was flawless and the installers were all professional gentlemen. But my greatest appreciation was the follow-up service you provided. Unfortunately the general contractor made some errors in preparing the work site. It was necessary for CAP to come to my home several times to redo work that was caused as a result of the contractor error. CAP did not have to do this extra work and did not charge me for it. Finally, the contractor would not resolve the underlying problem, but CAP stayed with me and assessed the problem and provided a specialist to come to my home and repair the problem. It was very important to me to have the support of CAP as I was uncertain how to proceed with the concern. You have an excellent staff of professionals throughout the company. Thank you!